Support

Knowledge Base

The repository of Iris ID product and system technical information. The place to find the latest documentation, drivers, and software utilities along with answers to FAQs.

Product Registration

Register your Iris ID hardware and software products.

RMA Request

Request a Return Material Authorization (RMA) number to return Iris ID’s products.

Software Upgrade Request

Request an upgrade to your current version of Iris ID software.

Software, Drivers, & Documentation

The location on where to find the latest software, drivers, and documentation for Iris ID products.

Training

Training option to get your team “up to speed” on the installation, integration, and operation of Iris ID products and systems.