Product Documentation

Iris ID Systems (Formerly LG IRIS) believes that a well informed customer is an educated customer. Because documentation changes to manuals, technical notes, and hardware guides etc. can occur quickly, it is our goal to provide up-to-date information critical for customers who want to be in the know.

The documentation available from this page is for use by authorized partner re-sellers and accessible only when a Password Request form has been submitted and approved by Iris ID. If you are not an authorized partner re-seller please be advised that access is restricted. If a non-partner feels that access to the website restricted areas are needed, please contact your authorized Iris ID re-seller for assistance.

Note that all product documents are already included along with the Iris ID software and hardware packages.  This site contains copies for these documents which may not be the latest or most relevant to your Iris ID product.  Please reference the documentation included with your product package prior to requesting a password for this site.


All of the latest product documentation is now available in the Knowledge Base section of the support web site.

Please create an account for the Knowledge Base and follow the instructions under the “WELCOME TO THE IRIS ID KNOWLEDGEBASE” answer.

Access is still currently available to this documentation page.  If you were previously issued a password you can enter this here.

Please enter password to download documents: