Product Documentation
Iris ID Systems (Formerly LG IRIS) believes that a well informed customer is an educated customer. Because documentation changes to manuals, technical notes, and hardware guides etc. can occur quickly, it is our goal to provide up-to-date information critical for customers who want to be in the know.

This page offers a clearinghouse of information available. Browse the below listed documentation by category to view/download the latest we have to offer.

For additional info and reference on technical documentation, please go to technical support page.

Note: Legacy documentation may be available by request only. If older versions of manuals, guides, technical notes etc. are required, contact Iris ID Systems directly to submit a request for specific documentation.



A Password is available to authorized partner re-sellers only when a Password Request form has been submitted and approved by Iris ID. If you are not an authorized partner re-seller please be advised that access is restricted. If a non-partner feels that access to the website restricted areas are needed, please contact your authorized Iris ID re-seller for assistance. Many available documents and information that can be found in the password restricted area(s) of the website are also available directly from the product Software CD. Please reference the documentation section on the software disk prior to requesting a password.




All files will be made available for download with a password.


Password Request Form

At this time only approved Iris ID partners are eligible to view extended content and material in our website.


All approved Iris ID partners please contact Customer Service via email: CS@irisid.com or call us at +1-609-819-4747, Option 1


If you are working with an authorized partner or re-seller please contact them for information and content material.