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Date Updated : 09/12/2006
When attempting to ping the iCAM or ICU4300, the ping fails with a message " Negotiating IP Security".

If attempting to ping the iCAM or ICU results in the following message "Negotiating IP Security", Windows IPSEC is enabled.

The IrisAccess system currently does not support IPSEC.

Contact your IT Support to disable IPSEC.
List of Articles
Subject
Date Updated
IrisAccess4000 Hardware Power Up Sequence for Proper iCAM Operation 11/02/2007 
IrisAccess4000 Hardware 4000 unit shipping box dimensions and weight 07/27/2007 
IrisAccess4000 Hardware Diagram of iCAM4000 Interface Board file 04/19/2007 
IrisAccess4000 Hardware Diagram of DIB4000 file 04/19/2007 
IrisAccess4000 Hardware Diagram of WIB4000 file 04/19/2007 
IrisAccess4000 Hardware Recording sound file for the iCam voice prompts 04/04/2007 
IrisAccess4000 Hardware Eye Safety Testing on LG4000 iCAMs file 04/04/2007 
IrisAccess4000 Hardware Read Me First - IrisAccess4000 file 03/15/2007 
IrisAccess4000 Hardware Missing screw holes on iCAM backplate for (optional) cradle attachment file 03/07/2007 
IrisAccess4000 Hardware Our brand new LG4000 iCAM has numerous scratches on the display and front panel file 02/01/2007 
IrisAccess4000 Hardware Changing voice messages on the IrisAccess4000 iCAM4000 and iCAM4100 file 01/18/2007 
IrisAccess4000 Hardware iCAM4000 / iCAM4100 enrollment or recognition procedure file 09/15/2006 
IrisAccess4000 Hardware Can't ping iCAM. When attempting to ping the message " Negotiating IP Security" appears 09/12/2006 
IrisAccess4000 Hardware Eye Selection modes 08/10/2006 
IrisAccess4000 Hardware Setting up a FTP service on Windows XP Professional file 08/07/2006 
IrisAccess4000 Hardware Setting up a FTP service on Windows 2000 Professional file 08/07/2006 
IrisAccess4000 Hardware ICU4300 Power Supply file 06/13/2006 
IrisAccess4000 Hardware DCU4000 Power Supply 06/13/2006 
IrisAccess4000 Hardware Unit Certifications for IrisAccess 4000 products file 05/22/2006 
IrisAccess4000 Hardware External iClass RW400 wiring to iCAM4000/4100 file 05/19/2006